Privacy & Refund Policy

Privacy Policy

Amex Cars is highly concerned with the privacy of its clients so it hereby informs with below mentioned privacy policy:

  • All financial details and information related to debit/credit cards will remain between Amex Cars DMCC and you, it will neither be saved, passed, sold, nor rented out to any third party or unconcerned people
  • Amex Cars DMCC is always looking forward to keep up the pace with changing trends so, company’s Terms & Conditions may change over time. Hence the clients are highly recommended to regularly visit our official website in order to keep updated with any changes and avoid confusion. All amendments in Terms & Conditions will be applicable right from the day they are posted.
  • Many third parties advertise their services at Amex Cars DMCC’s website. They may include, advertising agencies and ad associations. These third parties incorporate smart search software to collect the information about your search trends at our website in order to know your surfing tendencies. They might collect this information through web browser cookies also. Amex Cars DMCC is not concerned in providing any clients’ related information to these advertisement websites.
  • Also, Amex Cars DMCC has not authority or power over the information that above mentioned third parties collect from their own sources All activities of these third parties don’t come under the control of Amex Cars DMCC’s privacy policy

Refund Policy

Amex Car DMCC maintains below mentioned rules for its refund policy:

  • If the client chose to return the vehicle before its due time and date then Amex Cars DMCC is not bound to pay refund for vacant days
  • All refunds will be made in course of actual Mode of Payment
  • Clients are allowed to modify their terms of hiring for Amex Cars DMCC’s rental services but only before the services actually start. All categorise that can be altered may include time duration, type of vehicle, rates, pick and drop destinations etc. Each of these will be subject to the latest price./li>
  • Clients need to ask for a reference number in order to file their request for refund
  • Clients need to inform us about the reason of refund, we value your feedback and utilize it to further enhance our service quality
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